Welcome to the CAPG Education Series! These webinars will bring CAPG stakeholders and colleagues together to explore a variety of topics of interest to our community. Our aim is to provide concrete resources to boards and other stakeholders to help in the development of effective governance. If you have a topic you would like us to cover, please contact us at: firstname.lastname@example.org
How Pricing Works
Education Series Webinars are priced as a one-time fee per Board/Organization per session (to the maximum of 15 participants). Non-Board/Organization affiliated individuals are also invited to participate.
***CAPG Members Receive a 50% rebate off all CAPG Webinars***
How long are the webinars?
Webinars run for 60 minutes unless otherwise indicated.
Joining a Webinar
An access code and link that will allow registrants to join the webinar will be distributed a week prior to the session. If you were registered by your Board/Organization Liaison, webinar information will be sent to them to distribute to participants. Participants can join using any device, including mobile, tablets, PC, and Macs. Participants do not need to be in the same location to access the webinar, which can be accessed from any device/IP once the access code has been provided.
Is the webinar fee per person or per board/commission/organization?
The webinar fee is a one-time fee per board/commission/organization (to the maximum of 15 participants) not per individual. Participants must be current members of the organization and must be registered.
I already registered and paid for a session, can I invite others to attend?
In order to invite other participants, they must hold current positions on your board/commission or organization. Additionally, these participants must be registered in order to gain access to a session as webinars have a limited number of seating. In order to add an individual to the registration, please contact us at: email@example.com.
Does my board/commission/organization have to be in the same room to access the webinar?
No. Webinars can be accessed on any device from and location. However, we do ask that any intended participants register their name for the session so that there is a space reserved for them.
I have a question that has not been covered here, whom do I contact for more information?
For more information, please contact firstname.lastname@example.org
CAPG Member : $100.00 CAD + HST
CAPG Non-Member : $200.00 CAD + HST
*webinar fees are per board/commission/organization (to the maximum of 15 participants)
Our Next Session
Evaluating your employee satisfaction survey: Are you getting the data you need? Are you using the data you get? (Part 1)
with Yvonne Brouwers, MBA, CMRP, CMC, President & CEO, Illumina Research Partners
Thursday, March 23, 2017 | 12:00pm Eastern
Police boards and commissions are accountable to ensure adequate and effective police services and to monitor the police chief’s performance. Unfortunately, publicly available data that measures police workloads, outcomes, and effectiveness is limited. In part one of this two-part webinar, Yvonne Brouwers will share best practices in developing, understanding, and actioning police service employee surveys through her expertise as a researcher and experience working with the Calgary Police Commission and Calgary Police Service. In this webinar you will learn:
- Rationale: Why employee surveys matter to police boards, commissions, and police services.
- Roles: The role of the police board versus service in employee surveys and actioning.
- Survey Metrics: Survey metrics that matter, including considerations for standardized benchmarking questions versus customized jurisdictional questions.
- Priority Identification: Essentials for getting to the bottom of what really matters so that police boards and commissions can confidentially identify and adjust their strategic priorities.
Yvonne Brouwers, MBA, CMRP, CMC, President & CEO, Illumina Research Partners
Yvonne Brouwers is President & CEO of Illumina Research Partners, an Accredited Gold Seal Member of the Canadian Marketing Research and Intelligence Association. For more than two decades she has worked with significant Canadian organizations as a researcher, management consultant, and thought leader. Her lifelong passion is to take research “off the shelf” and into impact by uncovering insights, facilitating engagement, and enabling organizations to confidently identify the actions required to make a difference. Yvonne has been the chief consultant behind the Calgary Police Commission’s Employee Engagement and Citizen Satisfaction research for a decade. She is a Certified Marketing Research Professional (CMRP) and Certified Management Consultant (CMC) with a MBA from the University of Calgary.